Privacy Policy

Privacy
Fitness360 is committed to ensuring that your privacy is protected. Our privacy policy sets out the basis on which we use the personal information we collect about you and the procedures in place to safeguard that information and your privacy.

By submitting personal information to us you consent to the use of that information as set out here.

We may update or amend our privacy policy from time to time, but we’ll let you know by notifying you on this site or by sending you an email. Amended terms will never apply retrospectively: we’ll tell you the exact date they come into effect, after which they will apply to all your dealings with us. If you do not agree to our privacy policy, you should not use this site.

The information we collect and how we use it
During your interaction with us, whether via this site or via our social media, we will request certain personal information for certain purposes.

When you browse our site: we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

When you register with us: you will give us your name, email and a shipping address so that you can interact with this site and place pledges.

When you support products from this site: you will give us your name, shipping address, billing address, email address, telephone number, credit- or debit-card number and an authorisation number in order to process and fulfil your order and, if necessary, to process a return. By providing such personal information, you are giving consent to Fitness360 and its fulfilment partners to use it for this purpose.

We may use your name and email address to tell you about our products, any special offers, and other events or features of Fitness360 that we think may be of interest to you, including personalising our communications to you, if you opt-in to this service.

Sometimes we may ask you for your suggestions and opinions and provide you with a link for emailing us your response. We will only use the email address we receive from you for the purpose of responding to your suggestions and opinions.

We will not use your information for any purpose other than as stated.

Opting out

If you wish to stop receiving some or all of the information that we currently send, you may amend or remove your preferences by clicking on the unsubscribe link at the bottom of your emails and following the instructions provided or use this link. If you have any queries about how to use the mailing preference system, please contact us at: info@fitness360.ca .

Once you opt out, we will delete all personal information we hold on you, but this will not impact your future ability to place orders.
Our store is built on the WordPress platform and the WooCommerce e-commerce plugin. We use PayPal Express Checkout to process the financial fulfilment of any order you place for goods, and this transaction is subject to their own terms and conditions.

Fulfilment
To fulfil your order, we require the following personal information: your name, delivery address, billing address, email address and contact telephone number. They will hold and process that information, including passing such elements on to third parties or an agent acting on their behalf, as is necessary to fulfil your order. The information will be held for any future orders you may place. They will require that any third party or agent must process your personal information in accordance with this privacy policy.

Disclosure
We do not sell personal information about our customers to any third parties or disclose it to any third party, but we reserve the right to release personal information if we are required by law to do so or if you violate the law or to enforce our terms and conditions or to protect our rights, property or safety or that of our customers, employees, our fulfilment partners or other third parties.

Your rights and responsibilities

You have the right to access the personal information we hold about you and to have any errors corrected. It is your responsibility to ensure that we have correct contact information. This will enable us to provide you with the best service and experience possible.

If you would like to access, correct, amend or delete any personal information we have about you or have any questions about our privacy policy or how it is being exercised, please email us at: info@fitness360.ca .

Our Privacy Policy was last updated on 1 May 2018.